Frequently Asked Questions

Shielded Population Food Parcels

Government advice has now been updated, in order to receive a priority supermarket slot, Shielding individuals must register on the website at www.gov.uk/coronavirus-extremely-vulnerable once they have received their NHS letter, or use the phone line available. at the same time, request essential food supplies in order for their data to be passed onto supermarkets. Once […] More. . .

Bank Holiday Weekend Opening Hours

Over the four day Easter Bank Holiday weekend, our telephone lines will open as normal Good Friday and Easter Monday between 8.30am and 6pm. They will also open 8am to 8pm Saturday and Sunday for URGENT issues that cannot wait until Monday. Please call our usual number and we will deal with most issues over […] More. . .

COVID-19 Update

From 13/03/20 and until further notice, we have switched to operating a telephone first appointment system. This means when you request an appointment, we will be offering you a telephone appointment only in the first instance. This is to protect patients and limit the spread of coronavirus If you have a future face to face […] More. . .

We know that sometimes you just need a quick question answered, so we have detailed our most frequently asked questions below. If you can’t find the answer you’re looking for, you can look elsewhere on the site, or telephone your surgery after 10:00 with any general enquiries.

Opening Hours

Shielded Population Food Parcels

Bank Holiday Weekend Opening Hours

COVID-19 Update

Crescent Providence Surgery

Frequently Asked Questions

Frequently asked questions

What are your opening hours?

How can I find out my test results?

How can I request a repeat prescription?

How can I get a sickness certificate?

Can I request a home visit?

What do if I need a doctor out of hours?

What are the charges for non-NHS services?

How soon will my form or doctor’s letter be ready?

How quickly will my medical records be transferred?

How can I let you know if I change my personal details?

How can I register with the surgery?

How does the surgery use my personal details?

How do referrals work?

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