Frequently Asked Questions

SCMG – Electronic Prescription Service (EPS)

South Coast Medical Group are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 21/01/2020. Electronic prescriptions help save the NHS money. You will receive your prescriptions in the same way as you do now. If you would like more information […] More. . .

Crescent Surgery is moving

From 1 December 2019, Crescent Surgery in Boscombe will be moving to a new premises a short walk away from the existing site and adjacent to Providence Surgery on Walpole Road. All staff and clinicians will be moving to the new location, and patients that previously attended Crescent Surgery do not need to do anything […] More. . .

Minor Injury Units and A&E

Dorset CCG have made us aware that Poole Hospital, Bournemouth Hospital and Dorset County Hospital are under severe pressure within their Emergency Departments. To further support the hospitals, we would like to bring to your attention the location and opening times of Urgent Treatment Centres (UTCs) and Minor Injury Units (MIUs). These can be found […] More. . .

We know that sometimes you just need a quick question answered, so we have detailed our most frequently asked questions below. If you can’t find the answer you’re looking for, you can look elsewhere on the site, or telephone your surgery after 10:00 with any general enquiries.

Opening Hours

SCMG – Electronic Prescription Service (EPS)

Crescent Surgery is moving

Minor Injury Units and A&E

Crescent Providence Surgery

Frequently Asked Questions

Frequently asked questions

What are your opening hours?

How can I find out my test results?

How can I request a repeat prescription?

How can I get a sickness certificate?

Can I request a home visit?

What do if I need a doctor out of hours?

What are the charges for non-NHS services?

How soon will my form or doctor’s letter be ready?

How quickly will my medical records be transferred?

How can I let you know if I change my personal details?

How can I register with the surgery?

How does the surgery use my personal details?

How do referrals work?

Information

Back to Information

© South Coast Medical Group