Non NHS Services

Shine Cancer Support

Offering cancer support for anyone in their 20’s, 30’s & 40’s.  Email:


Samaritans of Bournemouth & District

The Samaritans give people ways to cope and the skills to be there for others. And we encourage, promote and celebrate those moments of connection between people that can save lives. They offer listening and support to people and communities in times of need.

In prisons, schools, hospitals and on the rail network, Samaritans are working with people who are going through a difficult time and training others to do the same.

Every life lost to suicide is a tragedy, and Samaritans’ vision is that fewer people die by suicide. That’s why they work tirelessly to reach more people and make suicide prevention a priority. Telephone: 0330 094 5717 116 123 free from any phone


Up in BCP

UP in BCP Services support young people aged 12-19 (up to 25 if they have SEN/disability) in Bournemouth Christchurch and Poole.

UP in BCP has three Youth Access points for face-to-face delivery. Telephone: 07880480602



LGBT HERO is the national health and wellbeing supporting over 100,000 LGBTQ+ people a month by providing trusted information, advice and various types of support including one-to-one, group and peer-support.   


Domestic Abuse

24 hour National Domestic Abuse Helpline – 0808 2000 247

Dorset County – You First – 0800 032 5204 (24 hours)

Bournemouth, Christchurch and Poole Outreach – 01202 710777 (24 hours)

Women’s Aid – email – Online chat room – 10am – 12pm Monday to Friday

Respect Helpline – 0808 802 4040 – For anyone worried that they may be harming someone else.

Galop – 0800 999 5428 – Domestic violence advice for lesbian, gay, bisexual and transgender

Dorset Police – In an emergency call 999  In a non-emergency email or call 101

For additional help and advice go to



Domestic Abuse Community Support Service. Telephone: 01202 547755


Relate – The Relationship People

Relate offers a range of services to help with all types of relationships and through all stages of life. These include help with children, same sex relationships, family life and parenting, separation and divorce and for older people. Telephone: 01202 311231 Email:


Sexual Trauma And Recovery Service (STARS)

Counselling service specifically for children and young people who has experienced any  form of sexual violence.  Telephone: 01202 308851 Email:



Provides a range of talking therapies for people experiencing problems with depression, anxiety or stress.

Bournemouth & Christchurch: 0300 790 0542   Poole, Purbeck & East Dorset: 0300 123 1120


Dorset Mind

They educate and challenge mental health stigma and inequality, and promotes recovery by empowering individuals to develop resilience. Their support groupscounselling and accredited befriending service help people regain social skills.


Dorset Mind Your Head (DMYH)

Dorset Mind Your Head is a Dorset-wide programme aimed to help young people of Dorset to be as mentally healthy as possible. Telephone: 01202-315329 ext: 2 Email:


The Retreat

The Retreat aims to provide you with a safe and welcoming environment where you can discuss your problems and work towards solutions.

Staffed by both mental health professionals and peer specialists (people who have their own lived experience of mental health issues), The Retreat offers out-of-hours support and advice on self-management. Telephone: 0300 123 5440


The Armed Forces Charity (SSAFA)

Supports serving, veterans and their families. They provide welfare advice and support, tailored support services and health & social care services. Telephone: 0800 731 4880


SPRING – Supporting parents and relatives through baby loss

They provide emotional and practical support at the point of loss; professional counselling; open support meetings for parents and relatives; and ways to remember our babies. We are also here to support bereaved parents through subsequent pregnancies.

Our support is available to bereaved parents and relatives living in Poole, Bournemouth and surrounding areas. Telephone: 01202 448084