We work hard to deliver the best possible medical and non-medical care. However, if you feel you have a genuine complaint regarding the level of care received, we invite you to follow our Complaints Procedure.
Opening Hours
Monday – Friday: 08:30 – 18:00
Doors close between 13:00 and 14:00 for lunch
Weekends: 09:00 – 18:00 (Urgent queries only)
Bank Holidays Closed
Shielded Population Food Parcels
Government advice has now been updated, in order to receive a priority supermarket slot, Shielding individuals must register on the website at www.gov.uk/coronavirus-extremely-vulnerable once they have received their NHS letter, or use the phone line available. at the same time, request essential food supplies in order for their data to be passed onto supermarkets. Once […] More. . .
Bank Holiday Weekend Opening Hours
Over the four day Easter Bank Holiday weekend, our telephone lines will open as normal Good Friday and Easter Monday between 8.30am and 6pm. They will also open 8am to 8pm Saturday and Sunday for URGENT issues that cannot wait until Monday. Please call our usual number and we will deal with most issues over […] More. . .
COVID-19 Update
From 13/03/20 and until further notice, we have switched to operating a telephone first appointment system. This means when you request an appointment, we will be offering you a telephone appointment only in the first instance. This is to protect patients and limit the spread of coronavirus If you have a future face to face […] More. . .